I know--AT&T is terribly frustrating. I have them for my home phone too, and I got a note last week that said if I want to opt out of having them access my personal CPNI info for marketing purposes, I have to call a particular 800 number within a set period of time. Every time I tried the number, over multiple days, it said "CPNI is full." Somehow I *think* that AT&T can manage not to fill its mailbox if it were interested in doing so. :P
I reported it to their own ethics-violation number, though I have no idea if it will help.
no subject
Date: 2008-11-10 12:17 am (UTC)I reported it to their own ethics-violation number, though I have no idea if it will help.